Our Role as Regulators
As regulators of the home care service, it is mandated that the Agency monitors its’ registered care givers’ compliance to the Seychelles Home Care Act of 2022 and SHCAs’ Standard of Care.
Home Visits
The Agency’s’ Monitoring Section carries out visits into the homes of beneficiaries for these purposes:
Routine Visits
On a regular basis for routine visits.
Complaints
When a complaint is lodged against a care giver.
As Necessary
Whenever the Agency deems it necessary.
All visits carried out are then reported on and if situations and circumstances calls for further action, then the Agency is mandated to act accordingly.
Working Together
for Better Care
It is imperative that care givers and beneficiaries are courteous and allows the Monitoring Officers access into their respective homes for the purpose of carrying out home visits as per their mandate.
“Your cooperation helps us ensure safe, quality and respectful home care for all.”