FAQ

Please be advised this process takes up to a period of ten (10) working days, after which a representative of the agency will contact you or your representative for collection of a formal response from the Agency in regards to the eligibility of your application.

Process Steps

01

Medical Assessment: Undergo a Barthel Medical assessment at your local clinic.

02

Score Qualification: Ensure your medical score qualifies you for home care assistance.

03

Application Submission in Person or by a Representative: Apply at the office located at Unity House, Victoria, Block A, Floor 1, Room 110.

04

Duration of Application Process: 10 working days.

Required Documents Check List

Medical Test Result: Original copy of Barthel Assessment, not older than 3 months.

Identification: ID card of the applicant and all persons residing in the home including any foreign cohabiter)

Proof of Guardianship: where necessary.

Proof of Income: Most recent pay slips and/or documentation of benefits of applicant and for all employed persons living in the applicant’s home.

Bank Statements: Statements covering the last 6 months for the applicant.

Utility Bills: Most recent water and electricity bills.

Housing: Most recent rental agreement if you are currently renting and Part Rental Assistance if relevant.

Financial Liabilities: Loan agreements (if you have any).

Proof of Expenses: Documentation showing any other monthly home expenses.

Proof of Relationship Status: Required if Married or Divorced

Proof of Business: Business Registration, License Number, and Tax Return (if applicable).

*All applications are reviewed and background checks are carried out to ensure validity of applications and eligibility of applicants.